ProGadget
Privacy Policy
Last updated: 2026 · https://progadget.se/
1. Introduction
ProGadget (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights under the General Data Protection Regulation (GDPR) and Swedish data protection law.
This policy applies to all personal data collected through our website https://progadget.se/ and in connection with any purchase or inquiry made with us.
2. Data Controller
The data controller responsible for your personal data is:
ProGadget
Website: https://progadget.se/
Email: info@progadget.se
If you have any questions about how we handle your personal data, please contact us at the email address above.
3. What Personal Data We Collect
When you place an order or contact us, we collect the following personal data:
Contact and order information
- Full name
- Delivery address
- Email address
- Phone number
Payment information
We collect payment details to process your order. Depending on your chosen payment method, this is handled directly by our payment providers (Stripe or Klarna). ProGadget does not store your full card details on our systems.
We do not collect IP addresses, cookies, or browsing data beyond what is strictly necessary for the website to function.
4. Why We Collect Your Data (Legal Basis)
We collect and process your personal data on the following legal bases under GDPR Article 6:
- Performance of a contract (Art. 6(1)(b)) — to process and fulfil your order, handle returns, and communicate with you about your purchase.
- Legal obligation (Art. 6(1)(c)) — to comply with applicable Swedish and EU laws, including accounting and tax obligations.
- Legitimate interest (Art. 6(1)(f)) — to respond to customer enquiries and handle complaints.
We do not use your personal data for marketing purposes without your explicit consent.
5. How We Use Your Data
Your personal data is used solely for the following purposes:
- Processing and fulfilling your order
- Sending order confirmations and delivery updates
- Handling returns, refunds, and warranty claims
- Responding to customer service enquiries
- Complying with our legal and accounting obligations
6. Sharing Your Data with Third Parties
We share your personal data with the following third-party service providers only to the extent necessary to fulfil your order:
card payments
When you pay by card, your payment details are processed by Stripe, Inc. Stripe acts as an independent data controller for payment processing. Their privacy policy is available at stripe.com/privacy.
Klarna (buy now, pay later)
When you choose Klarna as your payment method, your personal data (including name, address, and order details) is shared with Klarna Bank AB. Klarna processes this data to assess creditworthiness and facilitate payment. Their privacy policy is available at klarna.com/privacy.
Shipping carriers
Your name and delivery address are shared with our shipping carrier(s) in order to deliver your order. The carrier only receives the data necessary for delivery.
We do not sell, rent, or otherwise disclose your personal data to any other third parties.
7. How Long We Keep Your Data
We retain your personal data only for as long as necessary for the purposes it was collected:
- Order and contact data: retained for 7 years in accordance with Swedish bookkeeping law (Bokforingslagen).
- Customer service correspondence: retained for up to 2 years after the matter is resolved.
Once the applicable retention period has expired, your data is securely deleted.
8. Your Rights Under GDPR
As a data subject, you have the following rights:
- Right of access — you may request a copy of the personal data we hold about you.
- Right to rectification — you may ask us to correct inaccurate or incomplete data.
- Right to erasure — you may request that we delete your data, subject to any legal retention obligations.
- Right to restriction — you may ask us to limit how we process your data in certain circumstances.
- Right to data portability — you may request your data in a structured, machine-readable format.
- Right to object — you may object to processing based on legitimate interest.
To exercise any of these rights, please contact us at info@progadget.se. We will respond within 30 days.
You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY) at www.imy.se.
9. Data Security
ProGadget takes appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Access to customer data is restricted to those who need it to fulfil orders and provide customer service.
While we take reasonable precautions, no method of electronic transmission or storage is 100% secure. We encourage customers to keep their own account credentials and contact details secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available at https://progadget.se/. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes acceptance of the updated policy.
